Refund Policy

At NCLEX Breeze, we strive to ensure a seamless and satisfying experience for all of our users. However, we understand that technical issues may arise. Below is our policy regarding refunds and resolution of disputes:

Refund Eligibility

Refunds or coupons for an additional examination may be issued in the following cases:

• Technical Issues: If a user experiences a verifiable technical issue that prevents them from completing or accessing the examination, they may be eligible for a refund or a coupon for a future examination.
• Duplicate Purchases: In the case of accidental duplicate purchases, a refund will be issued for the additional charges.

Non-Refundable Circumstances

Refunds will not be issued in cases where:

• The user has completed the examination successfully.
• Issues arise due to user error or failure to meet system requirements.
• A request is made outside the time frame specified in the Refund Request section.

Refund Request

To request a refund or coupon, please email us at support@nclexbreeze.com within 10 days of the examination date with the following information:

• Full Name
• Email Address
• Description of the issue
• Order Number or Transaction ID

Resolution of Disputes

If you believe your situation has not been fairly addressed, or you encounter any disputes, please reach out to us at support@nclexbreeze.com. Our team is committed to resolving all disputes as quickly and fairly as possible, typically within 5-10 business days.

Processing Time

Once a refund or coupon is approved, please allow 5-10 business days for the refund to reflect in your account, depending on your payment method.